Privacy policy
At Great North Vape, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit or use our website, we may collect the following information:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details
- Order history
Device & Website Information
- IP address
- Browser type
- Device information
- Website activity and browsing behavior
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Verify legal age requirements
- Improve website performance and user experience
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Age Restrictions
Great North Vape sells vaping products intended only for adults of legal vaping age in their province or territory.
We do not knowingly collect personal information from minors or process orders from individuals who do not meet legal age requirements.
Payment Information
Payments are processed securely through trusted payment providers. Great North Vape does not store full credit card or payment information on our servers.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Personalize shopping experiences
- Remember customer preferences
Customers may disable cookies through their browser settings; however, some website features may not function properly.
Sharing of Information
We may share limited personal information with trusted third-party providers including:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Website analytics providers
- Shopify and related e-commerce services
Information is shared only when necessary to operate our business and fulfill customer orders.
Shipping & Age Verification
Orders may require an adult signature or government-issued identification upon delivery depending on local regulations.
Data Security
We implement reasonable security measures to help protect customer information. However, no method of online transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. Great North Vape is not responsible for the privacy practices or content of external websites.
Changes to This Policy
Great North Vape reserves the right to update or modify this Privacy Policy at any time without prior notice.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
Email: info@greatnorthvape.ca
phone: 947-900-4390